Frequently asked questions

Where is your merchandise manufactured?2019-02-27T17:59:24+00:00

All our merchandise are manufactured in China

Do you own the factories that manufacture your products?2019-02-28T17:40:12+00:00

Yes, we have partnered with many of the factories we have worked with throughout the years while establishing and maintaining long-term, trusted relationships with them all

How do you quote your products?2019-02-28T17:41:25+00:00

All merchandise is quoted FOB Los Angeles. However, if you need a specific destination other than the US or possibly other terms we can quote those as well

What is the lead-time for orders?2019-02-28T17:42:31+00:00

In most cases the lead-time is 60 Days after APPROVAL of sample and Receiving Deposit or Irrevocable Letter of Credit. Special requests can be considered and discussed such as if the customer is willing to pay for an air shipment, etc

What are your Payment Terms?2019-02-28T17:45:28+00:00

50% Deposit with Order and Balance Due on Delivery, Irrevocable Letter of Credit, or Wire Transfer

Do you include setup charges in your unit pricing?2019-02-28T17:46:18+00:00

No, all setup charges are quoted separately. Depending on how you want to apply your logo, the size, how many locations, how many colors, etc., will determine how we quote (i.e. silkscreen, laser engrave, embroider, emboss, deboss)

How do I get samples?2019-02-28T18:25:23+00:00

Samples are available upon request with a fee (depending on the product and size) and we also ask that the customer pays the freight charges. Samples can take approximately one to two weeks

Can I get a sample imprinted without placing an order?2019-02-28T17:47:33+00:00

Yes, we ask that you pay all setup charges and freight charges in advance and we will absorb any sample charges from the factory. After receiving your setup charges the sample will take approximately two to three weeks

What’s the shipping method?2019-02-28T17:48:56+00:00

Our way of shipping all orders is by sea. However, all ways of shipping are available at your request. We can arrange your whole shipment or a partial shipment by Air or Sea upon your request

Do you require a minimum quantity for glass bottles?2019-02-28T18:18:57+00:00

Yes. We try our best to meet our customers’ needs; however, it is infeasible to produce a low quantity given that a portion of the bottles are disposed during the testing period. For reference, a 750ml bottle would typically require a minimum of a 40′ container which holds roughly 22,000 to 25,000 bottles. We offer¬†free quotes! Please provide us with details of your concept and we will get back to you soon after